Brand Mistake #2: Consistency is King
We hear this all the time, “I just want to make sure everything looks the same.” Sounds like a pretty good idea. But, offering consistently poor communications isn’t any better than delivering a steady stream of inconsistent ones. Ultimately, a lot of branding efforts and rebranding programs fail for precisely this reason — organizations spend all their time focusing on whether the corporate identity is being used properly rather than ensuring that their brands are providing a consistent experience to the customer. That’s not to say that brand consistency isn’t important. Rather the contrary. Ultimately, the world’s leading brands are focused on delivering a consistent feeling to the customer through their brand communications and brand experience. A good example is Urban Outfitters. Read more
No commentsMeasuring Marketing Effectiveness
You’re ready to execute your marketing plan and build your competitive advantage. Yet, it seems to fail. This is most likely because an important question was neglected: How are you going to measure success? It is not as hard as you think and you can start in five areas.
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Brand Loyalty Is The Constant
On Sunday May 23rd, at approximately 11:30 PM EST, the eye closed for the last time on a television show that has become ingrained into the culture here at Mlicki. A date many of us here were both anticipating and dreading all at the same time. On that fateful Sunday, after 6 Seasons on ABC, the series finale of LOST aired and the show took it’s final bow.
Yes, LOST was about a plane crash, a smoke monster, polar bears, time-travel, the Others, a seemingly random series of numbers, ancient Egyptian mythology and a mysterious island. Yes, LOST was complicated, went in loops, lived 24/7/365 in online dialogues, had countless podcasts, blogs and fan pages devoted to it. But more than that, LOST was about what the millions of crazed fans out there made it. Their brand experience with the show. (Yes, there were millions of us.) And really, isn’t that what every brand wants? A tremendously loyal and expanding fan-base?
No commentsBrand Mistake #1: B2B Companies Don’t Need to Invest in Branding
Over our 30+ years of brand building we’ve talked and worked with a lot of B2B brands. As expert builders of service-based brands we’re always shocked when an executive tells us that “branding doesn’t matter” in the B2B space. In our experience, brand building is actually more important in the B2B world. And, it’s inherently more complex.
Generally, we’ve found that the perceived lack of importance in B2B branding stems from a common misperception of what brands are and what they do. When a B2B executive tells us that branding isn’t important, generally they’re referring to brand identity. Translation, they’re thinking of the brand and its identifying logo as one in the same.
1 commentNike Writes The Future


Anticipation for the 2010 World Cup is building and Nike is igniting excitement in fans around the world with their newest campaign “Write The Future.” In the 10 minute film launched on Facebook, director Alejandro Inarritu follows world superstars of soccer and flashes you forward into their hopes and fears as they encounter make or break moments in their careers. The difference in one kick could mean fame and glory or life as a bearded recluse in a trailer park.
The spot is fantastic. It’s exciting, its funny, and all around masterful storytelling.
Watch the full length version here.
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