We take our own advice.

By focusing on what we do best.

differentiate

Increasingly, professional firms are feeling the effects of commoditization through heightened competition for available opportunities and more pressure on fees. The typical response of many firms is to push the business development team to drive more opportunities with less resources. At Mlicki, we help firms deal with the root cause of the problem -- a fundamental lack of positioning and market-driving thinking.

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ABOUT DIFFERENTIATION

Attract

A healthy business development pipeline is the backbone of any professional firm. Yet, most firms rely on case studies, the occasional direct mail, and a brochure-ware website to build a funnel. By contrast, leading firms utilize a steady stream of high-value content to invite potential buyers into a conversation. We help firms develop this content and market it to drive high quality inbound sales inquiries.

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ABOUT CLIENT ACQUISITION

Retain

In most professional firms, service is delivered by a collection of highly educated, technical experts. While clients hire the firm for its knowledge, they stay with it for its service. Yet, often the professionals tasked with service delivery lack the training necessary to deliver a compelling experience. We help professional firms define their optimal client experience and motivate their team of professionals to deliver it.

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ABOUT CLIENT RETENTION

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Ignition Process

Wonder how Mlicki does it?
See how we get those creative sparks flying.

LIGHT UP

 

Case Studies

janova_case_study DOWNLOAD PDF

 

river_consulting_case_study DOWNLOAD PDF